In-house expertise
Support from Schuco’s technical team, with specialist knowledge of the equipment we supply.
Expert support from Schuco
SchucoCare for dermatoscopes
SchucoCare
£80.00
Annual support plan
Service & support from those who know your products best.
We have an in-house technical team to service your products. We can offer you a one-stop service and support. SchucoCare is available for any dermatoscope listed on our website.
SchucoCare product benefits are separate from any legal rights you may have under consumer protection laws.
SchucoCare for Dermatoscopes for includes:
- Care Kit
- 2 Cleans and Checks
- Certified Repairs and Servicing
- Technical Support
Purchase SchucoCare with your Dermatoscope. SchucoCare is a non-refundable annual fee.
Same-day purchase required
SchucoCare must be purchased on the same day as the device it covers. Add the plan separately to your basket alongside your device purchase.
Choose your SchucoCare plan
Important: purchase this plan on the same day as the device it will cover.
Support tailored to your plan
Your plan details clearly set out the services and support included for your equipment.
Support throughout the year
An annual plan that keeps access to your included SchucoCare services clear and straightforward.
How SchucoCare works
Choose the right plan for your equipment and access the included Schuco support throughout your plan period.
Choose your plan
Review the plan details and select the SchucoCare option designed for your equipment.
Purchase on the same day
Add SchucoCare as a separate item on the same day you purchase the device the plan will cover.
Access your support
Use the services and technical support included in your chosen plan throughout the plan period.
If you have any questions, don't hesitate to reach out to us. We'll be sure to get back to you within 24 hours on weekdays.
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Shipping Information
We ship to UK and Ireland.
Our delivery charges are below:
UK (excluding Channel Islands & Isle of Man)
Standard Delivery = £7.08
Next Day Delivery = £8.75
Next Day Pre 12.30pm = £10.00
Saturday Delivery = £12.50
Other locations
Channel Islands & Isle of Man = £24.00
Ireland = £65.00
Northern Ireland = £14.56
Please note these delivery times are a guide, on the basis that your item is in stock.
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Customer Support
We're here to help you every step of the way! Reach out to us using any of the options below:
- Email: Drop us a message at sales@shcuco.co.uk, and we'll get back to you promptly with the care and attention you deserve.
- Live Chat: Chat with us directly on our website for real-time assistance. We're here to make your experience as smooth as possible.
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FAQ’s
Looking for quick solutions and detailed information? You're in the right place! Check out our FAQ page where we've got answers to the most common questions about our products, services, and policies. It's the fastest way to get the help you need!
If you can't find what you're looking for, don't hesitate to reach out to our support team - we're here to assist you with a smile! -
Contact Us
If you prefer a chat, give our friendly customer support team a call at 01923 603 999, Monday to Friday, 8:30 AM to 5:30 PM (GMT+1). We're ready to listen and provide the solutions you need.
FAQs
Please read our FAQs page to find out more.
Are prices on the website inclusive of VAT?
All of our prices on the Schuco website exclude VAT. Your taxes will be estimated at checkout.
Do you ship outside of the UK?
We ship to UK and Ireland.
How do I find out who my Account Manager is?
You can email us at hello@schuco.co.uk to find out more information, or you can book an online demo with one of our Product Specialists.
What are your delivery charges?
Our delivery charges are below:
UK (excluding Channel Islands & Isle of Man)
Standard Delivery = £9.75
Next Working Day Delivery = £13.75
Next Working Day Pre 12.30pm = £17.75
Saturday Delivery = £22.75
Other locations
Channel Islands & Isle of Man = £24.00
Ireland = £65.00
Northern Ireland = £14.56
Please note these delivery times are a guide, on the basis that your item is in stock.
How do I book my device in for a repair, inspection or service?
You can use our form here to book in a repair, inspection or service.
Didn’t find your answer?
Don’t hesitate to contact us.
Please email our team at customer@schuco.co.uk and we will get back to you as soon as possible.